Free shipping and returns

Free shipping all orders over £250

Product details

Quality

All our products are tested and certified to the appropriate UK standards.

Packaging

Our products are packaged to be highly visible in store.
We also do our best to ensure this packaging is as environmentally friendly as possible.

Safely Delivered

We ship hundreds of parcels weekly and theres nothing worse than a broken product—it's wasteful from the product ot the time spent fixing the problem of a failed delivery. Our products are well packaged to be secure through any of the delivery networks.
However, if you get find damages, let us know straight away so we can resolve this quickly.

Feedback

We would love to hear what you think of our products and our services.
Let us know how you feel about us.

FAQs

Please read our FAQs page to find out more.

How can I place an order?

Placing an order is simple! Browse our website, add your desired items to the cart, and proceed to checkout. Follow the prompts to enter your delivery details and payment information. Once completed, you’ll receive an order confirmation email.

Trade orders only need a PO number if they have credit terms.

How can I contact customer service?

Our customer service team is here to help! You can reach us via:

Email: sales@westminsterelectricalretail.com

Phone: 01707 830054 Monday to Friday, 7.30 AM–5 PM

Live Chat: Available on our website during business hours.

We aim to respond to all enquiries within one hour.

I am a retailer—how do I get quantity discounts?

We use key distributors where we can, but failing that make sure you have your unique discount code set up to take advantage of your buying power.

What is your returns policy?

We accept returns within 14 days of delivery, provided the item is unused and in its original packaging. To initiate a return, contact our customer service team or visit our Returns and Refunds page for detailed instructions.

I want to set up ongoing special prices-how do I do that?

We are here to offer the best products at the best prices with the best service - the best place to start is to email us or call for a confidential discussion

Didn’t find your answer?

Don't hestitate to contact us